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A True Story | Customer Feedback


Read what our clients have to say about us 

and the services we provide.

"The inspection was absolutely a worthwhile investment, and I felt you were an advocate for me.  I will be using DSP again if I ever buy another house.  Thanks, Doug!"  -  Gregg Stricke

"I found your expertise, friendliness, and professionalism to be excellent.  You also took the time to explain everything to me.  I felt you were very honest and thorough, which allowed me to make the best decisions when I bought my new home."   -   Kristen DeMarco

"Doug, you did the inspection on our home 5 years ago, and that's why we asked for you again on this one.  You were definitely an advocate for us, and we found the inspection to be a worthwhile experience.  We were also very impressed at how fast we got the written report  Thanks, Doug!"   -   Rick & Linnea Jackson

"I am a young, single, first time home buyer.  I sincerely appreciated the honest, candid advice and information given to me by Doug.  My own father has not yet seen me new home, and Doug's comments and recommendations gave me confidence in my new purchase.  Thank you so much."    -   Erin Martin 

"Doug, I found you to be very professional and your inspection saved us alot of grief.  Thanks again."   -   Matt Gikas

"I was happy with the job you did for me on my last house two years ago, so I called you again for my hew home.  You are definitely thorough, and a "book of knowledge".  What I appreciate most though, is that you told me the up front total truth.  Thanks a million Doug!"      -   Darla Newcomb

"What I most appreciated about the inspection was the way Doug made sure I understood what he was talking about.  He explained everything clearly to me, and was very honest and straightforward. I was very happy with the results, and you can be sure I will recommend DSP to my friends."    -    Carrie Gildner

"Thanks so much for inspecting our home.  The sellers agreed to fix the problems you pointed out - everything is a go!  We will definitely refer you to our friends and family, and certainly use you the next time we buy a house."    -   Dave & Jody Bahr

"Doug was very professional and knowledgeable, and spoke to me on my level.  The inspection saved me a couple thousand dollars, and I was treated as a respected customer. . .something you don't see every day anymore."     -    Eric Johnsen

"Doug, thank you for your excellent inspection services.   It was exactly what I was looking for, and the contractors you referred to me were very responsive. Thanks again".   -  Dr. Patrick Sheedy

"Doug was very professional, yet made me feel comfortable.  I felt that he personally cared whether or not I was buying a decent house.  I not only got a great inspection, I was educated at the same time.  Thanks Doug!"       -    Rachel Haukoos

"I used DSP as a buyer and requested DSP again as a seller. By inspecting my house before I sold it, you gave me peace of mind by knowing what to expect, and your suggestions made the sale of my home easier."       -   Harriet Kumar

"Doug, I found the home inspection you performed for me to be a great investment.  Your expertise and professionalism were of the highest standard."      -      Sean Caples

"Thank you for taking the time and concern to help me purchase a home wisely.  I was very pleased with your attitude towards why I hired you, and felt that you were "working for me".  The inspection report was easy to follow and was sent to me promptly, as you said it would be."    -    Roberta Janovick

"The inspection was absolutely a worthwhile experience!  As I am from out of state, your insights into owning a home in Minnesota were invaluable.  I found you to be very professional and knowledgeable, and you were able to communicate the issues very effectively.  Thank you for your help."      -      Suresh Kotagal

"Mr. Pencille, thank you for being an advocate for us, during our recent home inspection.  As first time home buyers, we didn't know what to look for or be concerned about."      -      Angela Meister

"Since I was not able to be present at the time of my inspection, I especially appreciate your prompt communication with me over the phone.  Your finding of a significant roof defect before I purchased, saved me from having to carry the burden of a costly repair myself.  Thank you."      -      Mary Sciallis

"Doug, your expertise and professionalism were outstanding. I found the inspection process to be a very positive experience.  I think the State of Minnesota should make this a mandatory service for every house sale!"   -   Jim Anderson

"Thank you for such a great job and thorough report.  You really helped us, and we appreciate it!"    -     Jon & Sandy Lupient - First time home buyers

"Thank you very much for your expert assistance.  I was, and remain, very impressed."      -    William Dobson - Attorney

"Mr. Pencille, I wanted to write a quick note of thanks for your help with the inspection last week. You went above and beyond my expectations!  You obviously treat your job with the type of integrity and enthusiasm that I try to have with my job. I would VERY HIGHLY recommend you to anyone needing a home inspection.  You probably saved me more than $10,000 last week, and that's the kind of return on investment you don't see every day.  Once again, thank you."      -   Ken Oliver, M.D.

"Doug, you definitely had our best interests in mind when you performed the home inspection for us.  We learned many things about our new home that we never would have noticed on our own.   Thanks."     -   Rebecca Murray

"Thank you so much for all of your help in inspecting the house we just purchased.  It's nice to know there are inspectors out there who are willing to help first time home buyers who don't necessarily know all the steps or things to look for before buying a home.  We appreciate your help very much."     Paula Bausch & Chris Ellefson - First time home buyers

"Doug, you saved us thousands!  Thanks!"    -    Sharon Henrichs

"The inspection saved me beaucoup bucks!  The experience increased my confidence in you, as an impartial, knowledgeable party.  You were helpful and direct - pointing out problems, but letting me draw my own conclusions. Thank you so much."      -   Theresa Joyce

"We nearly bought a home with over $20,000 in needed repairs - the majority of them urgent.  The home inspection was a VERY worthwhile investment."    -   Tibor and Michele Mahacsi

"The home inspection was a very positive experience - gave me peace of mind!  The inspection was easy to schedule, and I appreciate your many suggestions and how-to's."    -   Robin Sommer

"Doug, you clearly wanted me to be thoroughly educated, informed, and protected.  Thank you."    -    Jim Fraser




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